Join 300+ firms that have significantly improved their debtors with FeeSynergy Collect

“We are immensely proud of what we and our team have achieved over the last 14 years. Every day we are delighted that we are making life easier for our wonderful clients … and their clients.”

Founder & Managing DirectorMalcolm Ebb

Taking firms from
Normal to the Next Normal

Reducing average debtor days from 90 to 30 days

80% Time Reduction

In time spent chasing debtors

Automated Debtor Management Platform

Friendly emails to clients to remind them that your bill is overdue
Emails reminders are customised to suit the firm’s requirements
Customised work flow reminders sent at intervals set by the firm
Clients can click on the email reminder to make payment
Clients can view Invoices and Statements online

Increases Cashflow

More money in the firms bank account makes it easier for the firm to grow

Online Payment Gateway

Secure - PCI DSS compliant
Enables clients to make credit card or debit card payments 24/7
Inbuilt smarts to distinguish between Credit cards and Debit cards – enables compliance with ACCC surcharging rules
Clients can click on the email reminder to make payment
Bank to bank transactions – no third parties involved in the transaction
Lowest merchant fees in industry means you can afford not to pass a surcharge onto your clients

Fully integrated

With all leading practice management systems

Monthly payment option

Our monthly payment facility is utilised by hundreds of accounting firms across Australia and New Zealand. Enables the firm’s clients to pay by the due date
Client signs simple agreement to pay invoiced amount in equal monthly instalments over an agreed term
We pay the full invoice amount to the firm within 5 days
We do all the work managing the monthly direct debits

FeeSynergy Collect Performance Stats

Fee Revenue Managed

$ 1.8 B

Average Debtor Days

60.2

Processed Payments

$ 184 M

Invoices Managed

85000

In the last 12 months

Accountant Frequently Asked Questions

To which Practice Management Systems do you integrate and do the PM vendors support your integration?

FeeSynergy Collect is fully integrated with MYOB AE/AO, Reckon APS, Xero, CCH iFirm and GreatSoft. We have solutions for all other systems including Sage Handisoft. We collaborate with these PM vendors to ensure that our mutual clients have the best possible CX.

Is your connection to the Practice Management System real time or involve downloading files?

FeeSynergy Collect is connected to your Practice Management System so is reading your data in real time.

How secure is your platform?

FeeSynergy Collect is extremely secure. It is regularly independently penetration tested by Australia’s leading information security company. All data is hosted and supported in PCI/DSS compliant Amazon Web Services (AWS) data centres located in Australia

How long does it take to implement and how quickly before we see results?

FeeSynergy Collect can be implemented in as little as 2 weeks however we suggest allowing 4-6 weeks. This is not a big IT project … The experienced FeeSynergy team do all the heavy lifting to ensure that the implementation runs smoothly. Your firm should enjoy a marked improvement in cash collections and reduced average debtor days within 60 days of go-live. The ROI for most firms is less than 3 months.

Can we stop reminders going out to certain clients?

Yes; your nominated staff have total control over which clients are not to receive overdue invoice reminders.

Testimonials

We have been working with FeeSynergy for over 10 years utilising their fee funding and also their online payment gateway. When the FeeSynergy Collect software became available we were very pleased to integrate this into our debtor management process. The team at FeeSynergy worked closely with us to customise the software to our requirements. Since its launch in February 20187 we have seen a significant decrease in both our outstanding debtors and the work required to manage them. We now have an easy, automated system with clear record of actions taken in respect of each invoice and debtor. I would not hesitate to recommend FeeSynergy Collect.

Before transitioning to FeeSynergy our debtors function wasn’t automated and was run by a full-time team member. This resulted in debtors of approximately A$2.5 million at an average 67 debtor days. Since implementing FeeSynergy in 2019, we have freed up our debtors team to pursue other tasks, with our total debtors reduced to approximately A$1.1 million and debtor days are down to 34. Cash flow is critical for all businesses and FeeSynergy has delivered exceptional results in managing our cash flow.

We have only recently implemented FeeSynergy Collect but it has already proved its worth by lowering the cost of debt collection and improving the client experience by providing online access to their accounts and offering payments by EFT, Credit Card, Direct Debit and flexible Funding Arrangements.

FeeSynergy Collect an intuitive, easy to use system. The user interface and dashboard has equipped us with the right information to make fast and smart decisions. We have experienced an immediate reduction in debtors, our processing time has been reduced and key system features have enabled better communication. We are highly satisfied with this great system.

FeeSynergy Collect simply makes sense. The old adage – cash is king is as true as ever. A great system that is user friendly and support is also a key. Collect delivers on all fronts. November 2018 was a record month of collections for us largely due to the Collect system getting our average debtors days at one point down to 24 days. I cannot think of a single reason not to use FeeSynergy Collect.

Accountants

Join 300+ firms that have significantly improved their debtors with FeeSynergy Collect

Taking firms from
Normal to the Next Normal

Reducing average debtor days from 90 to 30 days

Automated Debtor Management Platform

Online Payment Gateway

Monthly payment option

FeeSynergy Collect Performance Stats

In the last 12 months

Accountant Frequently Asked Questions

Testimonials

Choose a better way to work

Accountants

Join 300+ firms that have significantly improved their debtors with FeeSynergy Collect

Taking firms from Normal to the Next Normal

Reducing average debtor days from 90 to 30 days

Automated Debtor Management Platform

Online Payment Gateway

Monthly payment option

FeeSynergy Collect Performance Stats

In the last 12 months

Accountant Frequently Asked Questions

Testimonials

Choose a better way to work

Taking firms from
Normal to the Next Normal