Solutions

Outsourced Accounts Receivable

Free your team from routine collection tasks and tap into expert support with FeeSynergy Outsourced Accounts Receivable: A fully transparent service where our seasoned credit professionals act as an extension of your firm to follow up on outstanding invoices with your clients.

Benefits

A fully transparent and workflow driven service where our seasoned credit professionals act as an extension of your firm to recover debts efficiently while preserving client relationships.

Leave it to us

Our credit management professionals blend seamlessly with your finance team, leveraging deep collections experience to collect what’s owed, letting your team focus on their priorities.

Transparency & Collaboration

Real-time visibility into every action our credit management professionals take: calls placed, payment plans negotiated, cards processed, tasks actioned and more.

By combining FeeSynergy Collect’s automation engine with dedicated credit management professionals, you get the best of both worlds: 24/7 workflow-driven reminders plus personal outreach when it matters most.

How it works

Let us manage your debtors end-to-end, from reminders and call follow-ups to payment plans and reports using real-time access to your ledger. You get smoother cash flow, less admin, and a team that keeps your clients on-side while keeping your receivables moving.

The Process

1 FeeSynergy take over accounts receivable process

2 Our credit management professional (using your business name) contacts client

3 Client pays or creates payment schedule

Automated Email & Task Follow-Ups managed by our Credit Management Professionals and system

Together, our team and our software will take accounts receivable off your mind.

Workflow task action

Our team calls your clients based on an agreed workflow of tasks

Our team negotiates payment plans

This includes both internal promises to pay and fee finance arrangements

Take payment online

Our team processes credit cards over the phone with our secure gateway

Timely escalation

Our team handles escalation protocols with timely hand-offs to your partners or managers

Monthly Performance Reporting

Detailed management pack presented each month

Data maintenance

Our team works in the FeeSynergy platform, ensuring data is maintained

Australia & New Zealand Coverage

Our professionals have local market expertise across Australia and New Zealand

See FeeSynergy in action

Book your demo today

Testimonials

Hear from our happy & satisfied customers

Moore Australia (Vic) has been a long-standing client of FeeSynergy. Initially, we utilised their software, and now we benefit from their outsourced accounts receivable services. The account receivable team, led by Dean Phillips, stands out for their exceptional approach. Rather than simply chasing money, they treat clients with respect and work collaboratively. Our Directors have never felt more comfortable with someone calling their clients than they do with Dean. FeeSynergy have significantly improved our cashflow and helped us to maintain strong client relationships; Dean has even helped us to generate additional revenue through the relationships he has created.

We highly recommend FeeSynergy to any accounting or legal firm looking for reliable and effective AR solutions.

Moore Australia (Vic)

We’ve seen a big improvement in debtor days since using FeeSynergy’s Collect System. Clients appreciate the friendly reminders and payments come in much quicker. The direct debit option included within FeeSynergy is also very beneficial.

Geraldine Adam

Coote Family Lawyers

Engaging the FeeSynergy Outsourced Accounts Receivable Service has totally transformed our debt collection system.

The service fits perfectly into our business but more importantly allows the accounting team to get out of the way of the collection process and back to doing the work!

It solves the two great business problems – time saved and improved cash flow

Collins Hume

The FeeSynergy Collect System has transformed our debtor management process. It’s streamlined, automated, and delivers results — reduced debtor days, improved cash flow, and a more professional client experience. It’s become an essential part of how we operate.

Sarah Cox

WSC Group

The FeeSynergy Collect platform has improved the way we manage Debtors and had a positive impact on our debtor days. It is easy to see both at a global and detailed level what and who our aged debtors are. The team at FeeSynergy have always been very prompt and helpful with any queries we have.

Christine Kearton

Hamilton Morello

Outsourcing through FeeSynergy has been a smart move for our firm. It’s allowed us to free up internal resources, focus more on client relationships, and ensure key administrative tasks are handled efficiently and professionally.

Tom Walsh

Walsh Accountants