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    • Automated Debtor Management
    • Direct Debits
    • Engagement Letters & Proposals
    • Fee Finance
    • ID Verification & AML
    • Credit Insights
    • Online Payments
    • Outsourced Accounts Receivable
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    • FeeSynergy Collect
    • FeeSynergy Synergy System
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Solutions

Outsourced Accounts Receivable

Free your team from routine collection tasks and tap into expert support with FeeSynergy Outsourced Accounts Receivable: A fully transparent service where our seasoned credit professionals act as an extension of your firm to follow up on outstanding invoices with your clients.

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Benefits

A fully transparent and workflow driven service where our seasoned credit professionals act as an extension of your firm to recover debts efficiently while preserving client relationships.

Leave it to us

Our credit management professionals blend seamlessly with your finance team, leveraging deep collections experience to collect what’s owed, letting your team focus on their priorities.

Transparency & Collaboration

Real-time visibility into every action our credit management professionals take: calls placed, payment plans negotiated, cards processed, tasks actioned and more.

By combining FeeSynergy Collect’s automation engine with dedicated credit management professionals, you get the best of both worlds: 24/7 workflow-driven reminders plus personal outreach when it matters most.

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How it works

Let us manage your debtors end-to-end, from reminders and call follow-ups to payment plans and reports using real-time access to your ledger. You get smoother cash flow, less admin, and a team that keeps your clients on-side while keeping your receivables moving.

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The Process

1

FeeSynergy take over accounts receivable process

2

Our credit management professional (using your business name) contacts client

3

Client pays or creates payment schedule

Automated Email & Task Follow-Ups managed by our Credit Management Professionals and system

Together, our team and our software will take accounts receivable off your mind.

Workflow task action

Our team calls your clients based on an agreed workflow of tasks

Our team negotiates payment plans

This includes both internal promises to pay and fee finance arrangements

Take payment online

Our team processes credit cards over the phone with our secure gateway

Timely escalation

Our team handles escalation protocols with timely hand-offs to your partners or managers

Monthly Performance Reporting

Detailed management pack presented each month

Data maintenance

Our team works in the FeeSynergy platform, ensuring data is maintained

Australia & New Zealand Coverage

Our professionals have local market expertise across Australia and New Zealand

See FeeSynergy in action

Book your demo today

Book a Demo

Testimonials

Hear from our happy & satisfied customers

FeeSynergy’s Collect System has delivered measurable results for our firm, significantly improving our debtor days and streamlining client payments. The full FeeSynergy platform brings all key processes together — from engagement letters and payment options to direct debits and compliance with TPB and AML — providing an efficient, end-to-end solution for our practice.

Sehran Boon

Lombardi Partners

We’ve been using FeeSnergy for fee funding for a while now, however we still required a better solution to manage our client communications for outstanding invoices. We implemented FeeSynergy Collect and the FeeSynergy Payment Gateway, and within 6 months it has cut out debtor days by two-thirds. Approximately 80% of our outstanding invoices are now current and our 90+ days debtors are now a rounding error! Our support staff always found that debtor phone calls were a struggle, however with this function now automated, they are finding that most clients are paying before or on the due date.

Scott Edden

Partner

Pitcher Partners

We have only recently implemented FeeSynergy Collect but it has already proved its worth by lowering the cost of debt collection and improving the client experience by providing online access to their accounts and offering payments by EFT, Credit Card, Direct Debit and flexible Funding Arrangements.

Tony March

General Manager,

Madgwicks Lawyers

FeeSynergy Collect an intuitive, easy to use system. The user interface and dashboard has equipped us with the right information to make fast and smart decisions. We have experienced an immediate reduction in debtors, our processing time has been reduced and key system features have enabled better communication. We are highly satisfied with this great system.

Melanie Dawe

Business Manager

Bentleys SA

FeeSynergy is the #1 provider of debtor management software and finance solutions to accounting and legal firms in Australia and New Zealand.

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Get in touch

Australia Head Office

  • info@feesynergy.com.au
  • +61 3 9822 1300
  • www.feesynergy.com.au
  • Suite 3, 990 Toorak Rd, Camberwell, Victoria, 3124

New Zealand Head Office

  • info@feesynergy.co.nz
  • 0800 427 901
  • www.feesynergy.co.nz
  • PO Box 39089, Harewood Christchurch, 8545

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