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    • Automated Debtor Management
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    • Engagement Letters & Proposals
    • Fee Finance
    • ID Verification & AML
    • Credit Insights
    • Online Payments
    • Outsourced Accounts Receivable
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Solutions

ID Verification & AML

Complete your Client Risk Assessment then verify your clients Identity professionally and securely, and turn a mandatory compliance step into a fast, frictionless client experience.

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Benefits

A seamless, integrated solution that lets accounting and legal firms manage client risk assessments & confirm client identities, manage AML and TPB compliance, and save countless administrative hours.

Practice-Management Integration

Integrated with all leading accounting and legal practice management systems in Australia and New Zealand, meaning that you can access all clients at entity and family group levels.

Intuitive Client Experience

Mobile-friendly facial recognition flows that complete in under two minutes on any device with a camera.

Compliance and Security

Aligned with AUSTRAC's guidelines in relation to client risk assessment and ID Verification (includes automated DVS, PEP/Sanctions, Adverse Media & Document fraud verification screening).

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How it works

The firm uses the FeeSynergy platform to complete the Client Risk Assessment and then send an SMS or email to the relevant Individual(s) to have them securely verify their identity.  The individual simply scans an ID document and takes a selfie, and the system does the rest. The firm gets fast, reliable verification that keeps your firm compliant and your workflow moving.

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The Process

1

Complete Client Risk Assessment

2

SMS or email sent to individual(s) to verify their Identity

3

Individual(s) complete the ID verification process on their mobile device

Know who your clients are

Use FeeSynergy ID Verification & AML to turn a mandatory compliance step into a fast, frictionless client experience.

AUSTRAC compliance

Our IDV/AML module is aligned with AUSTRAC’s guidelines, including the all-important client risk assessment framework (for all entity types)

AML/CTF Screening: Biometric/PEP/Sanctions/Adverse Media/Document fraud verification

Initiated out of the FeeSynergy platform via SMS (Australian checks) or Email (international checks) and performed by Equifax, one of the world leading providers in this space

OCR Data Capture

Auto-reads driver’s licences or passports - zero manual entry

DVS & Government Checks

Real-time verification against local authority databases

Flexible to align with your needs

Our clever design means that you have flexibility in how you use the functionality, ensuring compatibility with your own customised AML/CTF Policy framework and requirements

Practice Management Integration

One-click connectivity to your practice management system means that you can access all clients at entity and family group levels. This creates enormous efficiencies throughout the assessment and ID verification processes

Compliance reporting

Comprehensive reporting and report widgets show who’s verified, who isn’t verified, who’s pending, and alert you on follow-ups

Automated Workflows & Alerts

Reminders, re-requests, and workflow task assignments for users if clients don’t complete verification in agreed time frames

Instant Data Purge

Only relevant, non-sensitive verification information is retained

See FeeSynergy in action

Book your demo today

Book a Demo

Testimonials

Hear from our happy & satisfied customers

From day one, FeeSynergy has been intuitive to use and instrumental in keeping our debtor days low. With cash flow more critical than ever, the platform has helped us stay in control and manage outstanding fees far more efficiently.

Matthew Hung

RDL Accountants

I’ve been using the Promise to Pay feature on FeeSynergy for a while now, and it’s been a total game-changer. It makes managing client payments so much simpler—no more chasing people or juggling spreadsheets. Clients love how easy it is to set up their payment plans, and I love being able to see everything in one place. It has saved me time, reduced stress, and really improved the way I handle accounts. Honestly, I can’t imagine going back to the old way of doing things!

Eve Lu

Logicca Chartered Accountants

Moore Australia (Vic) has been a long-standing client of FeeSynergy. Initially, we utilised their software, and now we benefit from their outsourced accounts receivable services. The account receivable team, led by Dean Phillips, stands out for their exceptional approach. Rather than simply chasing money, they treat clients with respect and work collaboratively. Our Directors have never felt more comfortable with someone calling their clients than they do with Dean. FeeSynergy have significantly improved our cashflow and helped us to maintain strong client relationships; Dean has even helped us to generate additional revenue through the relationships he has created.

We highly recommend FeeSynergy to any accounting or legal firm looking for reliable and effective AR solutions.

Moore Australia (Vic)

Moore Australia (Vic)

We’ve seen a big improvement in debtor days since using FeeSynergy’s Collect System. Clients appreciate the friendly reminders and payments come in much quicker. The direct debit option included within FeeSynergy is also very beneficial.

Geraldine Adam

Coote Family Lawyers

Engaging the FeeSynergy Outsourced Accounts Receivable Service has totally transformed our debt collection system.

The service fits perfectly into our business but more importantly allows the accounting team to get out of the way of the collection process and back to doing the work!

It solves the two great business problems – time saved and improved cash flow

Jamie Doyle

Collins Hume

The FeeSynergy Collect System has transformed our debtor management process. It’s streamlined, automated, and delivers results — reduced debtor days, improved cash flow, and a more professional client experience. It’s become an essential part of how we operate.

Sarah Cox

WSC Group

FeeSynergy is the #1 provider of debtor management software and finance solutions to accounting and legal firms in Australia and New Zealand.

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Get in touch
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Australia Head Office

  • info@feesynergy.com.au
  • +61 3 9822 1300
  • www.feesynergy.com.au
  • Suite 3, 990 Toorak Rd, Camberwell, Victoria, 3124

New Zealand Head Office

  • info@feesynergy.co.nz
  • +64 9 873 5220
  • www.feesynergy.co.nz
  • Auckland, NZ

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