FeeSynergy’s Collect System has delivered measurable results for our firm, significantly improving our debtor days and streamlining client payments. The full FeeSynergy platform brings all key processes together — from engagement letters and payment options to direct debits and compliance with TPB and AML — providing an efficient, end-to-end solution for our practice.

We’ve been using FeeSnergy for fee funding for a while now, however we still required a better solution to manage our client communications for outstanding invoices. We implemented FeeSynergy Collect and the FeeSynergy Payment Gateway, and within 6 months it has cut out debtor days by two-thirds. Approximately 80% of our outstanding invoices are now current and our 90+ days debtors are now a rounding error! Our support staff always found that debtor phone calls were a struggle, however with this function now automated, they are finding that most clients are paying before or on the due date.

We have only recently implemented FeeSynergy Collect but it has already proved its worth by lowering the cost of debt collection and improving the client experience by providing online access to their accounts and offering payments by EFT, Credit Card, Direct Debit and flexible Funding Arrangements.

FeeSynergy Collect an intuitive, easy to use system. The user interface and dashboard has equipped us with the right information to make fast and smart decisions. We have experienced an immediate reduction in debtors, our processing time has been reduced and key system features have enabled better communication. We are highly satisfied with this great system.